Help

Help Page + FAQ


 

How can I pay for my order?

We accept payments from Visa, MasterCard, American Express or regular bank account payments - all through PayPal, a service you do not need to sign up for to use! We currently do not accept cash or check.

How long will my order take to arrive?

UE orders should arrive within 5-10 business days and international orders within a 10-15 business days however this varies from country to country based on your respective CUSTOMS dept.

How much is postage?

All prices include charges for shipping and handling or taxes, if delivered to customers within Europe. For customers outside the Europe, additional charges may apply. Please email natachaduarte.design@gmail.com if this is the case.

If you have any enquiries regarding your order or our brand, we're glad to help you. Just email us using the contact form, including as much information as possible and we'll answer all of your queries as soon as possible.