Terms & Conditions

Welcome to the NATACHA DUARTE shop . Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

NATACHA DUARTE respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.

We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Purchased items will be shipped within 7 business days of the order, although most will be within 3 to 4. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify natachaduarte.design@gmail.com or thru the contact form and quote your order number. We will reply as soon as possible and do our best to locate your parcel straightaway. If it cannot be found, we will arrange a replacement or refund for you. Buyer assumes any and all duties and customs costs for orders shipping outside of the U.E. and will be contacted in advance should additional charges need to be made.

All items may be returned within 15 days of the delivery of the order . We will not accept your return if: the product is damaged or shows signs of having been worn. the item must be in its original packaging
Please email natachaduarte.design@gmail.com with “RETURNS” in the subject line, saying which items you would like to return and stating the reason for the return. All requests for returns made after the 15 day period will be denied.

A direct exchange can only be made if the new item is to the exact value of your original purchase. Otherwise it will be placed a return and your return credit will be used to purchase the new item. Please email natachaduarte.design@gmail.com with “EXCHANGE” in the subject line, saying which items you would like to exchange, stating the reason for the exchange and the new items details.
Send us the product within the next 7 days to the following address:
Rua Rodrigues Faria 103,
Edif.I - espaço 3.21 (BALNEÁRIO)
1300-501 Lisboa

Please always keep in mind the time the package will take to reach us. The product is of your entire responsibility until it reaches us. We strongly recommend you use a service which ensures the quality of the delivery for your return. Returns shipping costs are your responsibility.

All prices include charges for shipping and handling or taxes, if delivered to customers within Europe. For customers outside the Europe, additional charges may apply. Please email natachaduarte.design@gmail.com if this is the case.

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by NATACHA DUARTE. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by NATACHA DUARTE.
The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

You agree that NATACHA DUARTE may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of NATACHA DUARTE products or services, or for such other purpose(s) as NATACHA DUARTE deems appropriate.

From time to time there may be information on NATACHA DUARTE that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your NATACHA DUARTE purchase you may return it with your invoice to NATACHA DUARTE by mail. Please see our Return Policy.

You agree to defend, indemnify and hold NATACHA DUARTE harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

This Agreement shall be construed in accordance with the laws of Portugal, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by Lisbon courts.

This Agreement is effective unless and until terminated by either you or NATACHA DUARTE. You may terminate this Agreement at any time. NATACHA DUARTE also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in NATACHA DUARTE sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or NATACHA DUARTE, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.